We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. FDJ Collection will issue a refund within 30 days of purchase in the form and amount tendered of the original transaction. All returns or exchanges must be unwashed, unworn, unused and in their original condition with receipt and tags attached.

Please note: We do not accept returns on products that were not purchased via this website. Please also note there are no returns or exchanges on final online sale merchandise.

It’s really easy. Within 30 days of receiving your order, you can return most unused, unwashed, and defective items to French Dressing Jeans inc. Here’s how;

Take advantage of our Returns Portal. Here’s how:

• Step 1: Log in and follow the instructions – click here to begin.
• Step 2: Print the return label
• Step 3: Pack your item(s) in their original condition and include the printed return invoice
• Step 4: Attach the shipping label to the package and send it over to us! 

REMEMBER: To avoid complications, make sure no other tracking labels are visible.

Though French Dressing Jeans inc., will accept most unused, unwashed, and defective returns, anything purchased on sale, clearance, from third-party retailers or marketplaces will not be accepted.

FDJ is happy to offer a refund on all accepted returns accompanied by the original receipt and received within 30 days of the purchase. We will reimburse the amount paid through the original method of payment.

Though it may be processed sooner, it’s best to allow up to two weeks for the return to be finalized. If you have any questions or concerns, please reach out to our Customer Service team.

Orders under $125 (before taxes) will be subject to a flat return fee of $15.

Once your package has been received, your refund or exchange will be processed within 14 business days. If there is a refund due, a credit will be issued in the original form of payment. Please note we always carefully inspect the product you returned before fully processing a refund.

The credit may not show up until your credit card’s next monthly billing cycle. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us. When processing your exchange, we automatically credit you in the original form of payment and reauthorize a new payment for your exchange. If you have used PayPal, we will directly refund your account.

Take advantage of our Returns Portal. Here’s how:

• Step 1: Log in and follow the instructions
• Step 2: Print the return label
• Step 3: Pack your item(s) in their original condition and include the printed return invoice
• Step 4: Attach the shipping label to the package and send it over to us! 

REMEMBER: To avoid complications, make sure no other tracking labels are visible.

Store credit is provided for all accepted gift returns, once we receive the unused, unwashed merchandise.

Apologies this happened to you.Click here to initiate a return or exchange for the product.

We recommend reporting any damage within 48 hours of receiving your order. This helps to move things along with the shipping carrier.Click here to initiate a return or exchange for the product.

To help us find a solution quickly, we recommend reporting any damage within 48 hours of receiving your order.Click here to initiate a return or exchange for the product.

Sometimes.Click here to initiate a return or exchange for the damaged product. If applicable, we will provide a prepaid shipping label or reimburse your return shipping costs.

Definitely, we are happy to send a replacement if one is available for your accepted damaged product. If a replacement is not possible, we will issue a refund.

Processing everything quickly is important to us. Because every case is different, resolution times may vary depending on the nature of the damage and if investigation is required by the shipping carrier.Click hereto initiate a return or exchange for the product.

You can definitely arrange an exchange for the damaged product, provided the product is eligible and a suitable replacement is available. Click here to initiate a return or exchange for the product.

Yes, absolutely. Please provide us with the order details or any information you have about the purchase. The more info you have, the better.