Terms of Service
The following terms and conditions of use are an agreement (the “Agreement”) between FDJ. Your use of the Site constitutes your agreement to follow and be bound by the Agreement. We reserve the right to modify this Agreement at any time in our sole discretion without prior individual notice. Any modifications to this Agreement will be posted on the Sites. For this reason, we encourage you to review the Agreement whenever you use any sites. You can tell when this Agreement was last modified by checking the “last updated” date that appears at the top of the Agreement. If you do not agree to these terms, please do not use FDJ website: www.fdjcollection.com.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
*Items and pricing subject to availability at fdjcollection.com. Items may be subject to price errors, price changes, delivery delays and limited availability of stock. Additional restrictions may apply.
Sale prices reflect discounts before taxes, shipping and handling. Offer valid until further notice. Subject to availability. Discount not valid on prior purchases and for price adjustments. Not valid in conjunction with any other promotions.There are no returns or exchanges on final online sale merchandise. Additional restrictions may apply.
We reserve the right, at any time in our sole discretion, to: modify, suspend or discontinue fdjcollection.com, content, feature or product offered through the Site, with or without notice; charge fees in connection with the use of the Site; modify and/or waive any fees charged in connection with the Site; and/or offer opportunities to some or all users of the Site. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site, or of any service, content, feature or product offered through the Site.
Unless otherwise noted, the Site, and all materials on the Site, including text, images, illustrations, designs, icons, photographs, video clips and other materials, and the copyrights, trade-marks, trade dress and/or other intellectual property in such materials (collectively, the “Contents”), are owned, controlled or licensed by FDJ.
The Site and the Contents are intended solely for personal, non-commercial use. You may download or copy the Contents displayed on the Site for your personal use only. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the Contents or the Site.
Your submission of personal information through the Site is governed by our privacy policy, which can be reached by clicking on the “Privacy Policy” link located in the footer section of the Site (the “Privacy Policy”). This Agreement incorporates by reference the terms and conditions of the Privacy Policy.
Most products displayed on the Site are available in select FDJ retail partner stores in Canada, the United States, and other markets.
Tax charges are based on applicable federal, provincial and harmonized sales tax rates based on the delivery address associated with your order. Where required, sales tax will also be applied to the shipping and handling charges. If you return an item for a refund, you will also receive a refund for the sales taxes you paid for that item.
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).
We have made every effort to display as accurately as possible the colors of our products that appear at the Site. We cannot guarantee that your computer monitor’s display of any color will be accurate.
You are solely responsible for maintaining the confidentiality of your password and user account information. You must notify us immediately in the event of any known or suspected unauthorised use of your user account, or any known or suspected breach of security, including loss, theft, or unauthorised disclosure of your or anyone else’s password. You are solely responsible for any and all activities which occur under your user account. You agree to immediately notify us of any unauthorised use of your user account or any other breach of security known to you.
The content of the site is provided “as is” without warranties or conditions of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property.
Neither FDJ nor any of its affiliates warrant that the site or any function contained in the site will be uninterrupted or error-free, that defects will be corrected, or that the site or the servers that make the site available are free of viruses or other harmful components.
FDJ and its affiliates expressly disclaim any duty to update or revise the content of the site, although we may modify the content at any time without notice. your use of the site is at your sole risk, and you assume full responsibility for any costs associated with your use of the site. French Dressing Jeans and/or its affiliates shall not be liable for any damages of any kind related to your use of the site.
Neither FDJ nor any of its affiliates represent or warrant that the Site, or any part thereof, are appropriate or available for use in any particular jurisdiction. Those who choose to access the Site do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit the Site’s availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.
You expressly understand and agree that FDJ and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, exemplary or punitive damages, or any other damages whatsoever, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if we have been advised of the possibility of such damages), arising out of, or resulting from, (a) the use or the inability to use the sites; (b) the use of any content or other material on the sites or any website or websites linked to the sites, (c) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the sites; (d) unauthorised access to or alteration of your transmissions or data; (e) statements or conduct of any third-party on the sites; or (f) any other matter relating to the sites. in no event shall our total liability to you for all damages, losses, and causes of action (whether in contract, tort (including, but not limited to, negligence), or otherwise) exceed the amount paid by you, if any, in connection with your use of the sites. if you are dissatisfied with any portion of the sites, or with any of these terms of use, your sole and exclusive remedy is the discontinuation of your use of the sites.
Mindful of the high cost of litigation, not only in dollars but also in time and energy, both you and FDJ agree to the following dispute resolution procedure: Except to the extent prohibited by applicable law, in the event of any controversy, claim, action or dispute arising out of or related to any transaction conducted on the Site, enforcement, interpretation, or validity of this Agreement or any part of it (“Dispute”), the party asserting the Dispute shall first try in good faith to settle such Dispute by providing written notice to the other party (by first class or registered mail) describing the facts and circumstances (including any relevant documentation) of the Dispute and allowing the receiving party 30 days in which to respond to or settle the Dispute.
(1) FDJ at: 225 Chabanel west, suite 200, Montreal, PQ, Canada H2N 2C9
(2) to you at: your last-used billing address or the billing and/or shipping address in your online profile.
To the maximum extent permitted by law, both you and FDJ agree that this dispute resolution procedure is a condition precedent which must be satisfied prior to initiating any litigation or filing any claim against the other party.
The waiver of any provision of the Agreement shall not be considered a waiver of any other provision or of FDJ right to require strict observance of each of the terms herein. If any provision of the Agreement is found to be unenforceable or invalid for any reason, that provision shall be severable, and all other provisions shall remain in full force and effect. This Agreement constitutes the entire agreement between us relating to your use of the Sites.
FDJ may assign its rights and obligations under the Agreement. The Agreement will inure to the benefit of FDJ successors, assigns and licensees.
These terms are effective unless and until terminated by either you or FDJ. FDJ also may terminate this Agreement at any time without notice, and accordingly may deny you access to the Site, if in our sole judgment you fail to comply with any term or provision of the Agreement. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement for all purposes.
By signing up to receive SMS notifications from us, you agree to receive text messages regarding our products, services, and promotions. You can unsubscribe at any time by replying "STOP" to any of our messages or by following the unsubscribe instructions provided in each message. Message and data rates may apply depending on your carrier. We are committed to respecting your privacy and protecting your personal information, which will not be shared with third parties without your consent, unless required by law. Please note that unsubscribing may take up to 48 hours to take effect.
Other Privacy Policy FAQ's and Answers
We may collect personal information from you, such as your name, email address, postal address, phone number or credit card number, when you visit one of our websites, place an order online or by phone, make an in-store purchase, contact us with a question or concern, or participate in a contest, promotion, or survey. We may maintain a record of your product interests and the purchases you make online. We may combine all of this personal information with personal information about you that we acquire from our joint marketing partners.
Personal information about you is or may be stored in servers hosted in various countries, including in the United States and Canada. Your personal information may be subject to the laws of the countries in which it is stored or used, and those countries may have a different data protection regime than the country in which you reside and under the laws of those other countries, in certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information. By providing us with any personal information, you consent to the transfer of your personal information to other countries, such as the United States, which may have a different privacy regime from your country of residence
We may share your personal information in the following way:
We engage service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys, processing credit cards, fulfilling your requests, or helping prevent, detect and investigate fraudulent or suspicious activities and transactions. We require that our service providers appropriately protect personal information and use it only to provide services to us. These service providers are or may be located in the following countries: Canada, the United States, and Israel.
Non-personal information is information that does not identify you. It may include information you have provided to us such as demographic data, for example, your gender, birthday, and personal interests. Non-personal information also includes aggregate information, for example, using personal information to calculate the percentage of our customers who like a particular product category.
When you visit our website, FDJ collects information that may include your MAC address, your computer type, screen resolution, OS version, Internet browser, IP address, cookies, pixel tags, web beacons, and other similar technologies to better serve you with more tailored information and facilitate your ongoing use of our websites.
Your IP address is a number that is automatically assigned to your computer by your Internet Service Provider (ISP). This number is logged automatically in our server log files whenever you visit our websites, along with the time of your visit and the pages that you visited. It is also collected by pixel tags, as described above. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites.
We may use IP addresses for the same purposes for which we use personal information, as well as for calculating website usage levels, helping diagnose server problems, and administering our websites and your use of our websites including providing opportunities to you and fulfilling your requests and purchases. Except where otherwise required by law, we treat IP addresses, server log files and related information as non-personal information.
We do our best to provide you with a safe and convenient online experience. We have in place physical, electronic, contractual, and managerial safeguards to help protect the security and privacy of your personal information from unauthorized access, acquisition or disclosure. When you enter your personal information on our websites, we use Secure Sockets Layer (SSL) technology to protect your personal information as it is transmitted to us.
Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send us sensitive information through email. If you have reason to believe that your interaction with us is no longer secure, you must immediately notify us of the problem by contacting us at (FDJ customer service email address)
Terms of use:
The following terms and conditions of use are an agreement (the “Agreement”) between FDJ and you. Your use of the Site constitutes your agreement to follow and be bound by the Agreement. We reserve the right to modify this Agreement at any time in our sole discretion without prior individual notice. Any modifications to this Agreement will be posted on the Sites. For this reason, we encourage you to review the Agreement whenever you use any sites. You can tell when this Agreement was last modified by checking the “last updated” date that appears at the top of the Agreement. If you do not agree to these terms, please do not use FDJ website: www.fdjcollection.com.
Site Transactions:
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
Right to Change Sites:
We reserve the right, at any time in our sole discretion, to: modify, suspend or discontinue fdjcollection.com, content, feature or product offered through the Site, with or without notice; charge fees in connection with the use of the Site; modify and/or waive any fees charged in connection with the Site; and/or offer opportunities to some or all users of the Site. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site, or of any service, content, feature or product offered through the Site.
Site Contents:
Unless otherwise noted, the Site, and all materials on the Site, including text, images, illustrations, designs, icons, photographs, video clips and other materials, and the copyrights, trade-marks, trade dress and/or other intellectual property in such materials (collectively, the “Contents”), are owned, controlled or licensed by FDJ.
The Site and the Contents are intended solely for personal, non-commercial use. You may download or copy the Contents displayed on the Site for your personal use only. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the Contents or the Site.
Personal Information Submitted Through the Sites:
Your submission of personal information through the Site is governed by our privacy policy, which can be reached by clicking on the “Privacy Policy” link located in the footer section of the Site (the “Privacy Policy”). This Agreement incorporates by reference the terms and conditions of the Privacy Policy.
Product Information:
Most products displayed on the Site are available in select FDJ French Dressing Jeans retail partner stores in Canada, the United States, and other markets.
Tax Policy:
Tax charges are based on applicable federal, provincial and harmonized sales tax rates based on the delivery address associated with your order. Where required, sales tax will also be applied to the shipping and handling charges. If you return an item for a refund, you will also receive a refund for the sales taxes you paid for that item.
Errors, Inaccuracies, and Omissions:
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).
Colors:
We have made every effort to display as accurately as possible the colors of our products that appear at the Site. We cannot guarantee that your computer monitor’s display of any color will be accurate.
Passwords and account information:
You are solely responsible for maintaining the confidentiality of your password and user account information. You must notify us immediately in the event of any known or suspected unauthorised use of your user account, or any known or suspected breach of security, including loss, theft, or unauthorised disclosure of your or anyone else’s password. You are solely responsible for any and all activities which occur under your user account. You agree to immediately notify us of any unauthorised use of your user account or any other breach of security known to you.
Disclaimer:
The content of the site is provided “as is” without warranties or conditions of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property.
Neither FDJ nor any of its affiliates warrant that the site or any function contained in the site will be uninterrupted or error-free, that defects will be corrected, or that the site or the servers that make the site available are free of viruses or other harmful components.
FDJ and its affiliates expressly disclaim any duty to update or revise the content of the site, although we may modify the content at any time without notice. Your use of the site is at your sole risk, and you assume full responsibility for any costs associated with your use of the site. French Dressing Jeans and/or its affiliates shall not be liable for any damages of any kind related to your use of the site.
Neither FDJ nor any of its affiliates represent or warrant that the Site, or any part thereof, are appropriate or available for use in any particular jurisdiction. Those who choose to access the Site do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit the Site’s availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.
Limitation of Liability:
You expressly understand and agree that FDJ and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, exemplary or punitive damages, or any other damages whatsoever, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if we have been advised of the possibility of such damages), arising out of, or resulting from, (a) the use or the inability to use the sites; (b) the use of any content or other material on the sites or any website or websites linked to the sites, (c) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the sites; (d) unauthorised access to or alteration of your transmissions or data; (e) statements or conduct of any third-party on the sites; or (f) any other matter relating to the sites. in no event shall our total liability to you for all damages, losses, and causes of action (whether in contract, tort (including, but not limited to, negligence), or otherwise) exceed the amount paid by you, if any, in connection with your use of the sites. if you are dissatisfied with any portion of the sites, or with any of these terms of use, your sole and exclusive remedy is the discontinuation of your use of the sites.
Dispute Resolution:
Mindful of the high cost of litigation, not only in dollars but also in time and energy, both you and FDJ agree to the following dispute resolution procedure: Except to the extent prohibited by applicable law, in the event of any controversy, claim, action or dispute arising out of or related to any transaction conducted on the Site, enforcement, interpretation, or validity of this Agreement or any part of it (“Dispute”), the party asserting the Dispute shall first try in good faith to settle such Dispute by providing written notice to the other party (by first class or registered mail) describing the facts and circumstances (including any relevant documentation) of the Dispute and allowing the receiving party 30 days in which to respond to or settle the Dispute.
Notice shall be sent to:
(1) FDJ at: 225 Chabanel west, suite 200, Montreal, PQ, Canada H2N 2C9
(2) to you at: your last-used billing address or the billing and/or shipping address in your online profile.
To the maximum extent permitted by law, both you and FDJ agree that this dispute resolution procedure is a condition precedent which must be satisfied prior to initiating any litigation or filing any claim against the other party.
General:
The waiver of any provision of the Agreement shall not be considered a waiver of any other provision or of FDJ right to require strict observance of each of the terms herein. If any provision of the Agreement is found to be unenforceable or invalid for any reason, that provision shall be severable, and all other provisions shall remain in full force and effect. This Agreement constitutes the entire agreement between us relating to your use of the Sites.
FDJ may assign its rights and obligations under the Agreement. The Agreement will inure to the benefit of FDJ successors, assigns and licensees.
Termination:
These terms are effective unless and until terminated by either you or FDJ. FDJ French Dressing Jeans also may terminate this Agreement at any time without notice, and accordingly may deny you access to the Site, if in our sole judgment you fail to comply with any term or provision of the Agreement. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement for all purposes.
Other Privacy Policy FAQ and Answers:
What kind of personal information does FDJ French Dressing Jeans collect?
We may collect personal information from you, such as your name, email address, postal address, phone number or credit card number, when you visit one of our websites, place an order online or by phone, make an in-store purchase, contact us with a question or concern, or participate in a contest, promotion, or survey. We may maintain a record of your product interests and the purchases you make online. We may combine all of this personal information with personal information about you that we acquire from our joint marketing partners.
Personal information about you is or may be stored in servers hosted in various countries, including in the United States and Canada. Your personal information may be subject to the laws of the countries in which it is stored or used, and those countries may have a different data protection regime than the country in which you reside and under the laws of those other countries, in certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information. By providing us with any personal information, you consent to the transfer of your personal information to other countries, such as the United States, which may have a different privacy regime from your country of residence
Does FDJ shares personal information about me?
We may share your personal information in the following way:
We engage service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys, processing credit cards, fulfilling your requests, or helping prevent, detect and investigate fraudulent or suspicious activities and transactions. We require that our service providers appropriately protect personal information and use it only to provide services to us. These service providers are or may be located in the following countries: Canada, the United States, and Israel.
How does FDJ collect and use non-personal information?
Non-personal information is information that does not identify you. It may include information you have provided to us such as demographic data, for example, your gender, birthday, and personal interests. Non-personal information also includes aggregate information, for example, using personal information to calculate the percentage of our customers who like a particular product category.
When you visit our website, FDJ collects information that may include your MAC address, your computer type, screen resolution, OS version, Internet browser, IP address, cookies, pixel tags, web beacons, and other similar technologies to better serve you with more tailored information and facilitate your ongoing use of our websites.
How does FDJ collect and use IP addresses?
Your IP address is a number that is automatically assigned to your computer by your Internet Service Provider (ISP). This number is logged automatically in our server log files whenever you visit our websites, along with the time of your visit and the pages that you visited. It is also collected by pixel tags, as described above. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites.
We may use IP addresses for the same purposes for which we use personal information, as well as for calculating website usage levels, helping diagnose server problems, and administering our websites and your use of our websites including providing opportunities to you and fulfilling your requests and purchases. Except where otherwise required by law, we treat IP addresses, server log files and related information as non-personal information.
How do I know personal information about me is secure?
We do our best to provide you with a safe and convenient online experience. We have in place physical, electronic, contractual, and managerial safeguards to help protect the security and privacy of your personal information from unauthorized access, acquisition or disclosure. When you enter your personal information on our websites, we use Secure Sockets Layer (SSL) technology to protect your personal information as it is transmitted to us.
Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send us sensitive information through email. If you have reason to believe that your interaction with us is no longer secure, you must immediately notify us of the problem by contacting us at (FDJ customer service email address)
Sale prices reflect discounts before taxes, shipping and handling on Spring/Summer 2024, Spring/Summer 2023 and Fall/Winter 2023 collections. Offer valid for a limited time. Subject to availability. Not valid on prior purchases for price adjustments. Cannot be combined with any other promotions. All sales are final; no returns or exchanges. Additional restrictions may apply.
Enjoy 40% off the FW24 collection. Sale prices reflect discounts before taxes, shipping, and handling. Offer valid for a limited time and subject to availability. Discount applies exclusively to FW24 items and excludes previous collections. Not valid on prior purchases or for price adjustments. Cannot be combined with any other promotions or discounts. All sales are final; no returns or exchanges will be accepted. Additional restrictions may apply.
Higher price prevails, subject to availability. Not valid on prior purchases for price adjustments. Not valid in conjunction with any other promotions. Final sale. For a limited time only. No refunds or exchanges. Additional restrictions may apply.
E-Gift Cards - Terms and Conditions
French Dressing Jeans Inc. (FDJ) will only honor eGift Cards purchased through our website. You cannot use an FDJ eGift Card to purchase eGift Cards. All sales of eGift Cards are non-refundable and are final.
One gift card can be purchased per online order. To purchase multiple gift cards online, please place a separate order for each.
FDJ gift cards are issued by Shopify inc.
An FDJ eGift Card should be treated like cash: they cannot be replaced if lost or stolen. FDJ eGift Cards have no expiration date, are not charged any fees against the unused balance, cannot be redeemed or exchanged for cash (except as required by law). You can use one eGift Card per online order. If the amount of the order exceeds the amount of the eGift Card, an additional method of payment is required to pay for the balance of the order. If the amount of the order is less than the balance of the eGift Card, the balance remains on the card for future redemption. If any online credit is available on the account, that online credit will automatically be applied first. You can only redeem your FDJ eGift card on fdjcollection.com
Any eGift Card inquiries can be done via email at customerservice@fdjcollection.com or via phone at 1.800.297.7111 x4
No funds can be added to an existing gift card. A new purchase for a gift card will need to be made.
Items purchased by an FDJ eGift Card and returned will be subject to FDJ’s Returns policy. The refund will be credited to another eGift Card. Any funds charged to a credit card will be automatically credited to the same card.
FDJ will not replace any lost or stolen cards.
You will only be able to see your balance at checkout when you redeem your card against your purchase.